Adam Lusk is VP of Operations at Raylo, a UK-based tech company on a mission to accelerate the shift to a circular economy by changing how people get their tech. Raylo’s platform powers the lease-and-reuse of devices, making them more sustainable, accessible, and affordable. Adam leads end-to-end operations, overseeing both customer and supply chain functions. He brings deep experience in scaling high-performing teams, delivering operational excellence, and driving commercial optimisation. His recent focus has been on embedding AI and automation within support operations to deliver exceptional and efficient customer outcomes at scale.